Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Physical distancing rules followed
WiFi
Air conditioning
Toilet with grab rails
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Children's playground
Spa/wellness packages
Sauna
Foot bath
Guests have the option to cancel any cleaning services for their accommodation during their stay
Garden
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Fitness
Parking on site
Express check-in/check-out
Room service
Snack bar
Concierge service
24-hour security
Live music/performance
Delivered food is securely covered
Guest accommodation sealed after cleaning
Barber/beauty shop
Fitness/spa locker rooms
WiFi available in all areas
Non-smoking rooms
Safety deposit box
Fitness centre
Valet parking
Shallow end
Fax/photocopyingadditional charge
24-hour front desk
Kids' outdoor play equipment
Emergency cord in bathroom
Hand sanitizer in guest accommodation and key areas
Parking
Outdoor pool (all year)
Currency exchange
Pool bar
Movie nights
Water slide
Laundryadditional charge
Bar
Food can be delivered to guest accommodation
Sun umbrellas
Airport pick upadditional charge
Sun terrace
Golf course (within 3 km)additional charge
Packed lunches
Free parking
Tennis court
Airport shuttle
Trouser pressadditional charge
Kid-friendly buffet
Shuttle service
Shuttle service (free)
Daily housekeeping
Shuttle service (additional charge)
Hot tub/Jacuzzi
Meeting/banquet facilitiesadditional charge
Security alarm
Airport shuttle (additional charge)
Face masks for guests available
Dry cleaningadditional charge
Spa and wellness centre
Breakfast takeaway containers
Massageadditional charge
Key card access
Smoke alarms
Tennis equipmentadditional charge
Allergy-free room
Outdoor pool
CCTV in common areas
Facilities for disabled guests
CCTV outside property
Luggage storage
Invoice provided
Cashless payment available
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
Free WiFi
Use of cleaning chemicals that are effective against Coronavirus
Picnic area
Lift
Games room
Accessible parking
Internet services
Contactless check-in/check-out
Ironing serviceadditional charge
Guest accommodation is disinfected between stays
Spa lounge/relaxation area
Sun loungers or beach chairs
Airport drop offadditional charge
Restaurant
First aid kit available
Screens or physical barriers placed between staff and guests in appropriate areas
Car hire
Swimming pool
Nightclub/DJadditional charge
Designated smoking area
Spa facilities
ATM/cash machine on site
Kids' pool
Tour desk
Kids' club
Physical distancing in dining areas
Breakfast in the room
